Privacy Policy

About the operator

BunnyScan is a software product owned and operated by Urban Rivet, Inc., a U.S.-based technology company specializing in e-commerce analytics and seller tools.

In this Privacy Policy, "BunnyScan," "we," "our," and "us" mean Urban Rivet, Inc. in connection with the BunnyScan platform.

1. Introduction

This Privacy Policy explains how Urban Rivet, Inc. collects, uses, stores, and protects information when you use the BunnyScan website, licensed installation, managed hosting, and related services ("Services").

By using the Services, you agree to the practices described in this Privacy Policy.

2. Information we collect

A. Information you provide

• Account information (name, email, authentication identifiers)
• Organization and workspace details (business name, team members)
• License and billing contact information
• Payment method details processed by our payment provider (Stripe — we do not store full card numbers on our servers)
• Third-party credentials you choose to connect, such as Amazon SP-API tokens and Keepa API keys, stored securely for your installation

B. Information collected automatically

• Log data (IP address, browser type, device information, timestamps)
• Usage analytics (features used, scan activity, error diagnostics)
• Cookies and similar technologies for authentication and session management

C. Amazon SP-API data

If you connect Amazon Seller Central or provide SP-API credentials, we may access and process data Amazon makes available through SP-API, such as:

• Product and listing data
• Offer and pricing data relevant to analyses you run
• Inventory and catalog information
• Performance or eligibility signals needed for sourcing workflows

We access only data necessary to provide the Services and handle it in accordance with Amazon's data-protection and SP-API policies.

D. Keepa and other integrated data

If you provide Keepa or other third-party API credentials, we process product history, offer, and related data from those providers solely to run analyses you request. BunnyScan uses your Keepa API key to pull accurate Amazon data.

3. How we use your information

We use collected information to:

• Provide, host, and maintain your licensed BunnyScan installation
• Run storefront, ASIN, wholesale, and related analyses you initiate
• Authenticate users and secure accounts
• Process license fees and maintain billing records
• Provide support under your License Agreement
• Improve product performance, reliability, and security
• Comply with Amazon SP-API and applicable legal obligations
• Detect and prevent fraud, abuse, or misuse

We never sell your personal information or your Amazon business data.

4. How we store and protect data

We use industry-standard security measures, including:

• Encryption in transit (TLS) and encryption at rest where supported by our infrastructure
• Secure storage for API tokens and secrets
• Role-based access controls within our team and your workspace
• Managed hosting on reputable cloud providers with access logging

Amazon SP-API and analysis data are retained only as long as necessary to provide the Services, meet your License Agreement, or satisfy legal and Amazon policy requirements.

5. Sharing of information

We may share information only with:

• Service providers that help us operate the Services (hosting, database, email, analytics, payment processing via Stripe)
• Amazon, as required by SP-API policies and your authorization
• Legal authorities, if required by law, court order, or to protect rights and safety

We do not share or sell data to advertisers or unrelated third parties for their marketing.

If your installation is a private or dedicated deployment, your workspace data is logically separated from other customers' environments as described in your License Agreement.

6. Your rights

Depending on your location, you may have the right to:

• Access personal information we hold about you
• Correct inaccurate information
• Request deletion, subject to legal, billing, and Amazon retention requirements
• Request export of your data where technically feasible
• Withdraw consent where processing is consent-based

Contact us at support@bunnyscan.com to exercise these rights. We may need to verify your identity before responding.

7. Data retention

We retain data only as long as necessary to:

• Provide the Services during your license term
• Meet billing, tax, and accounting obligations
• Comply with legal obligations and Amazon SP-API requirements
• Resolve disputes and enforce our agreements

When your license ends, we may delete or anonymize workspace data after any post-termination export window in your License Agreement, unless law requires longer retention.

8. International transfers

If you access the Services from outside the United States, your information may be processed in the United States or other countries where we or our service providers operate. We take steps designed to protect information consistent with this Privacy Policy.

9. Children's privacy

BunnyScan is not intended for individuals under 18. We do not knowingly collect personal information from minors.

10. Changes to this policy

We may update this Privacy Policy from time to time. We will post the updated version on this site and update the "Last Updated" date. Continued use of the Services after changes become effective indicates acceptance of the updated policy.

11. Contact us

For privacy questions or data requests, contact:

Urban Rivet, Inc. (operator of BunnyScan)

Email: support@bunnyscan.com